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Privacy Policy for Excelsius Trading Proprietary Limited

Effective Date: 5 February 2025

Website: www.feralfit.co.za

Owner: Excelsius Trading Proprietary Limited

Excelsius Trading Proprietary Limited (“Feral”, “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.feralfit.co.za (the “Site”).

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.

1. Information We Collect

We may collect the following types of personal and non-personal information:

a) Personal Information

When you interact with our website, we may collect personal information such as:

• Full Name;
• Email Address;
• Phone Number;
• Billing and Shipping Address;
• Payment Information (processed securely through third-party providers); and
• Health and fitness-related information (if voluntarily provided).

b) Non-Personal Information

We may collect non-personal information such as:

• Browser type and version;
• IP Address;
• Device Information;
• Pages visited and time spent on the Site; and
• Referring websites.

2. How We Use Your Information

We use the information we collect for the following purposes which include but are not limited to:

• providing and manage our services;
• processing transactions and send confirmations;
• personalising your experience;
• sending promotional communications (with your consent);
• improving our website and services; and
• ensuring compliance with legal obligations and applicable laws.

3. Sharing and Disclosure of Information

We do NOT sell, rent, or trade your personal information. We may share your information in the following situations:

• With Service Providers: For payment processing, website hosting, and analytics;
• Legal Requirements: If required by law, court order, or to protect our legal rights; and
• Business Transfers: In case of a change of control through a merger, sale, or asset transfer.

4. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal data we hold about you;
• Correction: Request correction of inaccurate information;
• Deletion: Request deletion of your personal data;
• Objection: Object to the processing of your data for certain purposes; and
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise your rights, please contact us at howzit@feralfit.co.za.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Site. You can control cookie settings through your browser.

Types of cookies we use include:

• Essential Cookies: Necessary for the website’s basic functions;
• Performance Cookies: To analyse website usage; and
• Marketing Cookies: For personalised advertising (if applicable).

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will delete it.

9. International Data Transfers

If you are accessing our website from outside South Africa, please be aware that your information may be transferred to, stored, and processed in South Africa or other countries. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: howzit@feralfit.co.za.